Privacy Policy

1. Introduction and Key Information

This Privacy Policy explains how Prompt Library ("we," "our," or "us") processes your personal data when you use our service at promptlib.io. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Data Controller Information:
Prompt Library
Email: promptlibio@gmail.com
Data Protection Officer: promptlibio@gmail.com

2. Information We Process

2.1 Personal Data We Collect

We collect and process the following categories of personal data:

• Identity Data: name, username
• Contact Data: email address
• Account Data: password (encrypted), account preferences
• Technical Data: IP address, browser type and version, time zone setting, operating system
• Usage Data: information about how you use our service
• Content Data: prompts you create, templates you save
• Payment Data: transaction records (payment data is processed by our payment processor)

2.2 Special Categories of Personal Data

We do not intentionally collect or process special categories of personal data (such as details about your race, ethnicity, religious beliefs, health data, etc.). Please do not provide such information in your prompts or communications with us.

2.3 Children's Data

Our service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract Performance: Processing necessary for the performance of our contract with you (Terms of Service)
• Legal Obligations: Processing necessary for compliance with our legal obligations
• Legitimate Interests: Processing necessary for our legitimate interests, including:
  • Improving and securing our service
  • Preventing fraud
  • Direct marketing to existing customers
• Consent: Where you have given specific consent for processing, such as for marketing communications

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our service
• To authenticate your identity and manage your account
• To process your payments and prevent fraud
• To communicate with you about service updates and changes
• To provide customer support
• To analyze usage patterns and improve our service
• To send you marketing communications (with consent)
• To comply with legal obligations

5. Data Sharing and International Transfers

5.1 Categories of Recipients

We share your personal data with:

• Service providers who assist in operating our platform
• Payment processors for handling transactions
• Analytics providers to understand service usage
• Professional advisers (lawyers, auditors)
• Law enforcement when required by law

5.2 International Transfers

Some of our service providers may process your personal data outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Binding Corporate Rules

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Account data: While your account is active plus 30 days after deletion
• Payment records: As required by tax laws (typically 7 years)
• Usage logs: 90 days
• Marketing preferences: Until you withdraw consent

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Obtain confirmation if we process your data and request a copy
• Right to Rectification: Correct inaccurate data or complete incomplete data
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Rights Regarding Automated Decision Making: Not be subject to decisions based solely on automated processing

To exercise your rights, contact us at promptlibio@gmail.com. We will respond to your request within one month. This period may be extended by two further months where necessary, considering the complexity and number of requests.

8. Cookies and Tracking

We use cookies and similar technologies to provide and improve our service. You can control cookies through your browser settings. We use the following types of cookies:

• Essential Cookies: Required for the operation of our service
• Analytics Cookies: Help us understand how you use our service
• Functional Cookies: Remember your preferences
• Marketing Cookies: Track your activity across websites (with consent)

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

10. Complaints

If you have concerns about how we process your personal data, please contact us first at promptlibio@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this Policy
• Sending you an email notification for significant changes

12. Contact Information

For any questions about this Privacy Policy or our data practices, please contact us at:

Prompt Library
Email: promptlibio@gmail.com
Data Protection Officer: promptlibio@gmail.com